Deleting Point of Sale orders in "New" or "Draft" status in Odoo 15 is a simple but fundamental process for keeping your system clean and organized. This is especially useful for businesses with high sales volumes, such as cafés, restaurants or retail stores. For example, if a customer starts an order but decides not to complete it, deleting that order is essential to avoid confusion in inventory and sales statistics. In this article, we guide you through deleting orders in Odoo 15 so you can manage transactions efficiently and keep Point of Sale running properly.
In some cases, when closing the register, the error shown in the following image may appear
This happens when there is a brief power or internet outage that goes unnoticed. When this occurs, the system generates an order that may remain in either of these two states.
"New or Draft"
To delete this order and then close the register, go to the system's main menu and find the "Point of Sale (POS)" module
Inside the module, find the point-of-sale settings under the 3 vertical dots for the affected register.
Clicking the 3 dots opens several options for viewing or generating reports based on that register's orders or sessions.
In the drop-down menu, find "Orders" in the "View" column.
Search and browse the order list for the order in "New" or "Draft" status, as shown in the following image.
Select the checkbox to the left of the POS order.
After selecting the order, delete it using the menu that appears when an order is selected. This menu is near the top center of the screen.
Find the Delete option. After deleting the order, close and/or open the register in Point of Sale.
Deleting orders in "New" or "Draft" status in Odoo 15 helps you control transactions and improve Point of Sale management. Removing unfinished orders avoids clutter in the system, making sales reviews and data analysis easier. This is especially relevant in a dynamic setting such as a café, where orders can change quickly. Performing this process regularly contributes to better organization and operational efficiency. Follow these steps and improve order management in Odoo 15!