Skip to Content
EFixPro
  • ERP modules
    • Commerce
    • POS Retail Retail POS
    • CRM CRM
    • sales Sales
    • Subscriptions Subscriptions
    • View all
    • Supply chain
    • Inventory Inventory
    • Purchasing Purchases
    • Manufacturing Manufacturing
    • Products Products
    • Repairs Repairs
    • View all
    • Finance
    • Accounting Accounting
    • Electronic Payroll Electronic payroll
    • electronic invoicing Electronic invoicing
    • Expenses Expenses
    • Documents Documents
    • View all
    • HR
    • Calendar Calendar
    • Employees Employees
    • Projects Projects
    • Helpdesk Helpdesk
    • Contacts Contacts
    • View all
    • Marketing
    • Website Websites
    • Email Marketing Email marketing
    • Events Events
    • Live Chat Live chat
    • Blog Builder Blog builder
    • View all
    • Industries
    • Restaurants and cafés
    • Retail and specialty stores
    • Technical services
    • Construction and maintenance
    • Hospitality and tourism
    • Bakeries and pastry shops
    • View all
    Commerce
    • restaurant-pos Restaurant POS
    • POS Retail Retail POS
    • CRM CRM
    • sales Sales
    • Subscriptions Subscriptions
    • View all
    Supply chain
    • Inventory Inventory
    • Purchasing Purchases
    • Manufacturing Manufacturing
    • Products Products
    • Repairs Repairs
    • View all
    Finance
    • Accounting Accounting
    • Electronic Payroll Electronic payroll
    • electronic invoicing Electronic invoicing
    • Expenses Expenses
    • Documents Documents
    • View all
    HR
    • Calendar Calendar
    • Employees Employees
    • Projects Projects
    • Helpdesk Helpdesk
    • Contacts Contacts
    • View all
    Marketing
    • Website Websites
    • Email Marketing Email marketing
    • Events Events
    • Live Chat Live chat
    • Blog Builder Blog builder
    • View all
    Industries
    • Restaurants and cafés
    • Retail and specialty stores
    • Technical services
    • Construction and maintenance
    • Hospitality and tourism
    • Bakeries and pastry shops
    • View all

    • Contact us
    • ​ Book a sales consultation
    • Live chat
  • EDUCATION
  • Industries
    • Restaurants and cafés
    • Retail and distribution
    • Technical services
  • ABOUT US
    • OUR COMPANY
    • SUCCESS STORIES
  • CONTACT US
    • Support

    • Service appointments
    • Group training (level 1)
    • Personalized session (non-accounting)
    • Accounting consultation
  • 0
  • 0
  • English (US) Español (CO)
  • Sign in
  • Book a sales consultation
EFixPro
  • 0
  • 0
    • ERP modules
    • EDUCATION
    • Industries
      • Restaurants and cafés
      • Retail and distribution
      • Technical services
    • ABOUT US
      • OUR COMPANY
      • SUCCESS STORIES
    • CONTACT US
      • Support
      • Service appointments
      • Group training (level 1)
      • Personalized session (non-accounting)
      • Accounting consultation
  • Book a sales consultation
  • English (US) Español (CO)
  • Sign in

Live chat

Live chat with Odoo

Offer your website visitors a channel for conversation. Your team can answer questions and help them take the next step from Odoo.

Book a sales consultation

A conversation with context

Questions from your website

Let visitors ask questions as they explore your company's information.

Channels and operators

Organize channels and assign the people who will respond to conversations based on their availability.

Prepared replies

Prepare replies to frequently asked questions that operators can use during conversations.

From a question to the next step

  1. Define the channel

    Decide which pages will offer chat and which questions your team will handle.

  2. Prepare your operators

    Decide who will respond and what information they need to guide visitors.

  3. Handle the inquiry

    Review the question and chat with the visitor when an operator is available.

  4. Agree on the follow-up

    Define how to continue with a sales or support request that needs further attention.

Explore related modules

Discover other tools to present your company and manage its sales activities.

WebsiteCRMSales

Let's review how you handle inquiries

Tell us which questions you receive, who handles them and which website you use. In the sales consultation, we will review compatibility, your team's availability and the scope of the configuration.

Book a sales consultation
EFixPro

We transform businesses with Odoo ERP.

Services
  • View all
  • Sales
  • Accounting
  • Inventory
Company
  • About us
  • Success stories
  • Contact us
Contact

Calle 49 #49-11

+57 604 2010998

[email protected]

Mon - Fri: 8:00 to 18:00

© 2026 EFixPro S.A.S. — All rights reserved.
Terms and conditions Privacy policy
Powered by Odoo — The best open source eCommerce.